Last updated - January 28, 2026

Trusted

i
4.2

1.8

User Score

4.1

Trust Score

4.3

Brand Score

OVERVIEW

About Paycertify

Paycertify, led by Chase Harmer, offers fraud prevention and payment processing but faces serious allegations of deceptive practices, financial mismanagement, and consumer harm. Claims of PPP loan embezzlement, a toxic work environment, unauthorized charges, and prolonged fund holds damage its credibility. Undisclosed offshore ties and poor transparency raise fraud risks. Unresponsive support, overcharges, and unverified ventures...

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CONTACT INFORMATION

Contact no
408-857-7759
Twitter
@PayCertify
Steve Mays's LinkedIn
@stephenmays

FINANCIAL RISK AUDIT

For Consumers
For Consumers

Low Risk

Based on the available data, we recommend this Company as a reliable option for consumers.

This assessment is based on a low-risk score derived from OSINT, Adverse Media, Reviews, and Risk Factors identified in our research.

You are likely to experience minimal risk when engaging in consumer-related activities with this entity.

For Employees
For Employees

Low Risk

Based on the available data, we endorse this Company as a stable choice for employees.

This recommendation stems from a low-risk score compiled from OSINT, Adverse Media, Reviews, and Risk Factors uncovered in our analysis.

Employment with this entity is expected to involve minimal risk.

For Banks & Investors
For Banks & Investors

Low Risk

Based on the available data, we suggest this Company as a trustworthy option for investors and bankers.

This endorsement is informed by a low-risk score based on OSINT, Adverse Media, Reviews, and Risk Factors identified through our investigation.

Financial involvement with this entity is likely to present minimal risk to your interests.

ASSESSMENT OUTCOME
  • Safe to Onboard

  • Enhanced Due Diligence required

  • Do Not Onboard

RECOMMENDATIONS
  • Monitor adverse media every 6 months

  • File SAR (Suspicious Activity Report) is warranted

  • Escalation to compliance committee

  • None

Do you agree with this our assessment on Paycertify?

OSINT DATA POINT

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Owner & CEO

Chase Harmer
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COO

Tim Murphy
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CTO

Steve Mays
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Marketing Director

Brian G. Reyes
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Established

2014
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Jurisdiction

Nevada
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City

Los Gatos
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Country

United States (USA)
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County

Santa Clara County
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State

California (CA)
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Category

Fintech
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Category

Payment Processing
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Trustpilot Rating

2.5/5
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Employee Turnover

High
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Website Traffic

Low
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Partnerships

Stax by Fattmerchant
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Privacy Compliance

CCPA-compliant
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Investors

Tech Vision Fund
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Customer Complaints

High
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Funding

$11.9M
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Funding Source

Paycheck Protection Program
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Digital Footprint

Minimal
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Merchant Issues

Fund Holds
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Fraud Prevention

Patented Tools
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Acquisition

ProfitPay
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Acquisition Value

$750M
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Patents

7
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Employees

22
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Revenue

<$5M
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ENTERPRISE RISK ASSESSMENT (ERA)

Merchants have reported overcharging on agreed rates, unresponsive support, and gateway issues, leading to significant dissatisfaction.

Referral partners have experienced delays of up to six months in receiving commissions, with reports often being late and inaccurate.

Customers frequently describe the support as unresponsive, contributing to a poor experience with the payment processor.

Some merchants reported that PayCertify holds funds for up to 120 days after processing initial transactions, causing financial strain.

There are no publicly documented legal disputes, but customer complaints highlight potential issues with transparency and fairness.

PayCertify has received negative feedback on Trustpilot, with customers citing poor delivery and unfulfilled promises despite strong sales pitches.

While PayCertify claims to eliminate first-party fraud, some users report persistent issues with transaction disputes and losses.

The company is part of the Ripoff Report Corporate Advocacy Program, claiming to address complaints, but negative reviews persist.

Reviews suggest overpromising and underdelivering, with some merchants feeling misled by aggressive sales tactics.

Partners have noted inaccuracies in reports, which complicates tracking commissions and merchant activities.

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AML and KYC Assessment

Regulatory and Compliance Screening

  • Sanctions Matches
  • Yes
  • No
  • Unclear
  • PEP Status
  • Yes
  • No
  • Unclear
  • Watchlist: (Interpol, EU, UN, OFAC, etc).
  • Yes
  • No
  • Unclear
  • Law Enforcement Mentions
  • Yes
  • No
  • Unclear

Litigation and Legal Proceedings

  • Criminal Proceedings
  • Yes
  • No
  • Unclear
  • Regulatory Enforcement Actions: [SEC, FCA, SEBI, etc.]
  • Yes
  • No
  • Unclear
  • Ongoing Investigations
  • Yes
  • No
  • Unclear
  • Reputational and Adv
  • Yes
  • No
  • Unclear

Reputational and Adverse Media Risks

  • Negative Media Mentions
  • Yes
  • No
  • Unclear
  • Allegations / Scandals
  • Yes
  • No
  • Unclear
  • Social Media Red Flags
  • Yes
  • No
  • Unclear
  • Censorship Attempts [PR, Takedowns, DMCA Abuse, etc.]
  • Yes
  • No
  • Unclear

Geographic and Jurisdictional Risk

  • Country Risk Level
  • Yes
  • No
  • Unclear
  • High-Risk Sections [Crypto, Gambling, Arms, etc.]
  • Yes
  • No
  • Unclear
  • Offshore Jurisdictions Used [Panama, BVI, Cyprus, etc.]
  • Yes
  • No
  • Unclear

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RED FLAGS AND ADVERSE NEWS

coming

Paymentsjournal.com

Visit Link

ProfitPay acquires PayCertify, forming a $1B fintech marketplace with card issuing in 22 currencies and enhanced e-commerce solutions.

  • First Detected

    26/05/2020
  • Sentiment Analysis

    Positive
  • Reach

    >1000
  • POV

    Third Person
  • Risk Factor

    Low
  • Type

    News
  • Traffic Source

    Website
  • SERP

    Top 30
  • Share of Voice

    20%
  • Primary Keyword

    Review
coming

Finance.yahoo.com

Visit Link

PayCertify & Chargebacks911 launch system to cut chargeback losses, boost revenue for ecommerce, healthcare, hospitality.

  • First Detected

    15/07/2021
  • Sentiment Analysis

    Positive
  • Reach

    >1000
  • POV

    Third Person
  • Risk Factor

    Low
  • Type

    News
  • Traffic Source

    Website
  • SERP

    Top 10
  • Share of Voice

    20%
  • Primary Keyword

    Review

Other Red-Flags and Adverse News

redflag
2021 Meet Chase Harmer, Founder of PayCertify

Financial Profile for Paycertify

Do you want to unlock a detailed Risk Assessment and audit report for Paycertify?

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Based on user engagement on this review profile, ProConsumer will decide to publish its Risk Audit report for public if a threshold engagement, traffic and user input is achieved.

  • Known Assets: [Real estate, investments, companies]

    greentick
  • Suspicious Transactions

    greentick
  • Liabilities: [Bankruptcies, defaults, debts]

    greentick
  • Wealth Sources: [Legitimate / Unclear / High-risk]

    greentick
  • Bank Relationships

    greentick
  • Bank Relationships

    greentick
  • Ultimate Beneficial Owner(s) (UBOs)

    greentick
  • Shareholding structure

    greentick
  • Associated entities & subsidiaries

    greentick
  • Offshore / shell company links

    greentick
  • Trusts / Nominee arrangements

    greentick
  • Business Model Assessment

    greentick
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Consumer Reviews and Ratings for
Paycertify

All comments are user-generated content and may not be verified. They represent the personal opinions of the public and should not be relied upon. These comments do not influence or determine our overall rating.

User Rating for Paycertify

Paycertify, led by Chase Harmer, offers fraud prevention and payment processing but faces serious allegations of deceptive practices, financial mismanagement, and consumer harm. Claims of PPP loan embezzlement, a toxic work environment, unauthorized charges, and prolonged fund holds damage its credibility. Undisclosed offshore ties and poor transparency raise fraud risks. Unresponsive support, overcharges, and unverified ventures...

USER’S SCORE

1.8

Trust

1.6

Safety

1.4

Brand

1.9

Risk

2.4

Pros

  • greentick

    Highly experienced

  • greentick

    Well-recognized name

Cons

  • redcros

    Faced allegations of scamming others

  • redcros

    Allegedly sold fake silver

  • redcros

    Sued multiple times

  • redcros

    Unregulated industry

  • redcros

    Alarming number of complaints online

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  • Trust
  • Brand
  • Safety
  • Risk

PROS

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CONS

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  • author-default
  • Vanessa Reed
    January 27, 2026 at 8:54 am

Ex-employee feedback characterises the organisation’s internal environment as unstable and poorly managed, with allegations of late vendor and employee payments and ineffective leadership, further raising concerns about the company’s operational integrity

Trust

1/5

Safety

2/5

Brand

3/5

Risk

2/5

  • author-default
  • Brandon Scott
    January 27, 2026 at 8:54 am

PayCertify has numerous reported issues with customer satisfaction, including a very low average review score on external platforms, with most users describing the payment processing service as unprofessional and unreliable.Merchants have reported that PayCertify often holds funds for extended periods after processing initial transactions, which can severely hinder cash flow for small and medium-size businesses.

Trust

2/5

Safety

2/5

Brand

2/5

Risk

2/5

  • author-default
  • Felix Grant
    May 12, 2025 at 6:53 am

For merchants looking for reliability, Paycertify might be more of a risk multiplier than a payment solution.

Trust

1/5

Safety

1/5

Brand

2/5

Risk

3/5

  • author-default
  • Owen Marks
    May 12, 2025 at 6:50 am

For a company that promises streamlined payments, Paycertify’s complaint history suggests the opposite. Business owners cite withheld payouts, sudden contract changes, and customer service that borders on evasive. This isn’t innovation it’s chaos.

Trust

1/5

Safety

1/5

Brand

1/5

Risk

3/5

  • author-default
  • Nina Park
    May 12, 2025 at 6:49 am

Multiple ex-employees describe Paycertify as a revolving door operation, where morale plummets and accountability is virtually nonexistent. Chase Harmer’s leadership style reportedly prioritizes optics over operations, leading to a toxic, unstable work culture.

Trust

2/5

Safety

2/5

Brand

1/5

Risk

3/5

  • author-default
  • Rafe Knight
    May 9, 2025 at 9:19 am

Under Chase Harmer’s leadership, Paycertify has consistently failed to address serious allegations of financial mismanagement and deceptive practices.

Trust

2/5

Safety

1/5

Brand

2/5

Risk

2/5

  • author-default
  • Ophelia Tate
    May 9, 2025 at 9:18 am

Paycertify’s reputation is seriously tarnished by negative media coverage and ongoing legal and financial controversies. Merchants and investors should proceed with extreme caution, as Paycertify’s operations are marred by credibility issues and unresolved allegations.

Trust

2/5

Safety

1/5

Brand

2/5

Risk

2/5

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