Provident Metals
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Views260
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Reviews1
Provident Metals
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Views260
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Reviews1
2
trust score
1.7
brand audit
1.25
user’s score
1
user reviews
High risk
| Business Started7/31/2019 | Type of EntityCorporation | Alternate Business Name Provident Metals/ProvidentMetals.Com | Facebook Yes |
| x (Twitter)Yes | Business Categories #1Bullion Coin Dealers | Business Categories #2Online Shopping | Business Categories #3 Stamp Dealers |
| Business Categories #4Retail Stores | Business Categories #5 Precious Metal Dealers | Allegation of fraud Yes | Sued by clientsYes |
| Negative Review Online Yes | Risk FactorMedium | Adverse MediaYes | Brand AwarenessMedium |
| Deceptive Marketing ConcernsHigh | Misleading Claims ConcernsHigh | Transparency ScoreMedium | Conflict of Interest ConcernsMedium |
| Unfair Competition AllegationsYes | Corruption ConcernsHigh | Aggressive Sales AllegationsYes | Poor Services AllegationsYes |
| Unprofessionalism AllegationsYes |
An overview on Provident Metals
One of the top online sellers of foreign and domestic bullion, money, numismatic coins, and other investment-grade metals is Provident Metals. Founded as the People's Bullion Dealer, Provident was established at the request of clients seeking a reliable partner to purchase precious metals. Thus, Provident Metals was created from the bottom up to satisfy the special requirements of bullion investors. The business has grown to be the leading online destination for domestic and sovereign bullion from all over the world because to its unwavering dedication to offering top-notch items and the greatest customer service in the sector. We cordially encourage you to investigate our offerings and discover the Provident Metals distinction for yourself.- Several years of experience
- Lack of transparency
- Suspicious
- Faced multiple complaints
- Sued by clients multiple times
- Received serious allegations
- Poor online presence
Provident Metals has a consumer rating of 1.25 stars from 1 consumer complaints and reviews indicating that most customers are NOT satisfied with their experience. Consumers unhappy with Provident Metals most frequently mention bad support and high costs.
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critical intel on Provident Metals
No response, Extremely poor customer service
After buying Radom ASEs, the person found, upon closer examination, that everyone had defects. they contacted customer support twice and even spoke with the owner directly, but they never heard back. The individual concluded that the company’s customer service was exceedingly poor, or worse, that it might be discriminating based on their name, as a result of this lack of communication, which left them with bad taste. Disappointed with the transaction and the company’s seeming lack of interest, the customer swore it would be their last purchase from Radom ASE. It was very plain how much the firm disregarded their concerns.
| Posted inMar 9, 2018 | Subject Poor Customer Service | Company Response Unsatisfactory | Brand Impact Low |
| Search VisibilityMedium | Allegation #1 Unprofessionalism | Allegation #2Poor Services | Allegation #3 Lack of Communication |
| Source Reliability Medium | Content Type Review |
Top 3 negative keyword association :
- Unprofessionalism
- Poor Services
- Lack of Communication
Terrible company!
The person discovered that they had been anxiously waiting for their cargo for more than 15 days. They called the company a week ahead of time, frustrated by the delay, to find out the status of their order. They were told it had not yet been shipped, but they were promised it would be shipped by the next week. They contacted again the following Friday, impatiently waiting for the stated timeline, only to find that their order had still not been dispatched. Amid such extended uncertainty and broken promises, the person decided to return their order. They were disappointed not just by the experience but also by the harshness of the company’s sales personnel. They decided to transfer their business elsewhere as a result, considering the establishment to be completely unprofessional and lacking in customer service.
| Posted in Feb 12, 2021 | Content Type Review | Allegation #1 Unprofessional | Allegation #2Lack of Communication |
| Allegation #3Poor Services | Subject Order Delayed | Company Response Unsatisfactory | Brand Impact Low |
| Search Visibility Medium | Source Reliability Medium |
Top 3 negative keyword association :
- Order Delayed
- Poor Services
- Unprofessional
NEVER BUYING AGAIN
When placing an order for silver, the person decided to bypass the inconvenience of traditional payment methods by using a credit card, even though there were fees involved. But after three business days with no development, their order stayed at the “confirmed payment” stage, ruining their otherwise positive experience. The person was disappointed at the lack of progress and compared the effectiveness of other businesses such as JM Bullion and APMEX, who shipped tracking numbers as soon as they received money. In a harsh criticism, they recommended that the corporation think about rebranding as “ProviDON’T” because of their seeming carelessness and ineffective business methods. They committed to looking for alternatives for their future transactions, making this their first and last purchase from the business.
| Posted in Aug 30, 2018 | Content Type Review | Client NameAlexander Wild | Allegation #1Lack of Progress |
| Allegation #2 Disappointed | Allegation #3Poor service | Allegation #4Unprofessional | SubjectInconvenient Payment Methods |
| Company Response Unsatisfactory | Brand Impact Low | Search Visibility Medium |
Top 3 negative keyword association :
- Unprofessional
- Lack of Progress
- Disappointed
Expert Risk Assessment on Provident Metals
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1 Comments
Provident Metals has a consumer rating of 1.25 stars from 1 consumer complaints.
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- Background Check 1 week
- OSINT + Cyber Intel 1 week
- Global Database Checks 1 week
- Human Interpretations 1 week
They sent me a defective coin. I don’t know how they are still allowed to operate. These are frauds.