I had trouble sending money via bank wire to purchase a one-ounce gold bar. I used a credit card in the end since they gave me the wrong address. They took my $2,000 gold bar, but they also charged me a $102 cancellation fee plus a $50 placement loss. It took them ten days to respond to my inquiry regarding the address problem, at which point they wanted to complete the first order and make money. I learned from this experience and going forward.

This business is incredibly dishonest. My encounter with their customer support was appalling. I only made an account three days ago, but I asked to have all of my personal information deleted and to have my account closed after running into problems with them while not making any transactions. They informed me that they are unable to terminate an account, which is very unacceptable!

My order was placed with Plaid and verified properly; however, SD Bullion informed me that the payment did not go through. My bank verified that SD Bullion entered the incorrect account information, which was the cause of the mistake when I got in touch with them. After my order was canceled, I tried again using my account details, and this time the payment was swiftly taken out of my bank account. I’m still waiting for my order, even though SD Bullion assured me it would ship as quickly as possible. Their lack of accountability for their error and propensity to place the blame on me as the client made my interaction with them disappointing.

SD Bullion is dishonest. When they fail to deliver on their speedy shipping promises, clients become irate and unsatisfied. Don’t squander money or time.

What a letdown of a meeting. I watched a YouTube video and decided to test SD Bullion. After placing an order and making the payment, the representative was unable to provide me with an estimated shipping date after five days. SD Bullion’s shipping and communication have been poor. It’s less expensive, but you still get what you paid for. If my order doesn’t arrive in seven days, I’ll get in touch with SD Bullion and my credit card company to cancel it.

With SD Bullion, I placed an order, but I never got it. They disregarded my calls and emails, leaving me high and dry.

I had a terrible experience with SD Bullion. My order was not delivered on time, and when it was, the things were broken. Keep out!

I appreciate the opportunity to purchase the items at incredibly low prices, S.D. Bullion. The things are usually supplied promptly and with good packaging. Items that have been examined come unharmed, typically without any scratches or stains. The graded products come in immaculate display packaging and are in perfect condition. Achieving this standard on a broad scale in a tough, high-pressure setting demonstrates exact attention to detail and meticulous management.

Although I wish there had been more state quarters included, I was nonetheless pleased with the proof of silver quarters I received. All in all, I’m happy. I could buy more if you were to offer them again at a competitive price. We appreciate that you provide a selection of Constitutional silver options at reasonable costs.

Customers of SD Bullion, please be advised that while Canadian Gold Maples are being sold as Brilliant Uncirculated, they are not brand-new. The assertion made by SD Bullion that the condition has no bearing on value seems deceptive. My coin was broken when it arrived.

The webpage of SD Bullion is deceptive. Although they promote inexpensive rates, the item is not worth it when shipping and handling costs are included. dishonest strategies.

I purchased a one-kilo silver bar. However, it arrived without a certificate of authenticity or assay certificate. The receipt also lacks a serial number, leaving me without any concrete proof that the bar is genuinely from the mint.

The company behaved arrogantly and disrespectfully, and the customer service was poor. I chose to cancel my initial order within eight hours. They refused to give me an invoice and threatened to send the money to collections, even though I took the hundreds of dollars in cancellation costs. Strange.

SD provides an amazing experience with its superb assortment, extremely affordable prices, and top-notch customer support.

I ordered and payed for certain silver pieces shipped to Germany.
The shipping business has kept the goods for customs purposes. After several weeks, SDBullion informed me that they had received the shipment and charged me more than $300. Option 1 was to cancel my order and lose almost $300. Option 2 was to provide an order to send again, losing more than 360 dollars and hope that everything would be fine this time.

Stay away from SD Bullion at all costs. They have a track record of defrauding clients and offering subpar goods. Go somewhere else to avoid the headache.

Like other people, I experienced SD Bullion in the same way. I’m a customer, but my order hasn’t arrived after two to three weeks. It’s annoying that SD Bullion will take collection action if you don’t keep up your half of the bargain, but all they do when they don’t is apologize. They charge a percentage even when they’re not doing their part to satisfy your purchase cancellation requests. Considering that other vendors are shipping on time, the apologetic note was absurd. This is not a general industry problem; rather, it is a problem unique to SD Bullion.

I’ve never received worse customer service than I have from this firm. They hung up on me every time I called. My merchandise hasn’t shipped after two weeks of waiting, and I’m unable to cancel my order since the unprofessional and impolite customer support agents keep hanging up on me. I’ll never do business with this company again, and I’ll tell everyone not to buy from them.

They will con you out of your money because they are dishonest and cunning. They are unreachable by phone or email, and they took $900 from me for a canceled transaction. They only defraud customers over canceled orders and being unavailable.

I attempted to pay with an electronic check, but it was unsuccessful, and the business began to inundate me with calls and emails. They threatened to impose a high cost and refused to extend the deadline when I called out to arrange a payment plan. Although SD Bullion could be a little less expensive, their customer service is terrible, and they get harsh if you can’t pay in full.

I’ve been reading reviews and have read both the positive and negative comments. The majority of the complaints center on issues with payment, shipping, and restocking all of which are frequently out of SD’s control. So please, quit attacking this wonderful business. SD communicates well, is reliable, and arrives on time. I strongly advise going with them instead of other businesses. Make sure you thoroughly examine the product descriptions, payment, and shipping policies; all of this information should be clear and simple to grasp.

When purchasing bullion directly, SD provides a user-friendly platform with affordable pricing. My main complaint is with the postal service; they have a hard time getting packages that require a signature delivered. It’s not anything SD can control, though.

I wish I could rate this company with no stars! I won’t make another purchase from them. My order was placed and I paid extra for expedited shipping, but it hasn’t come despite the payment being cleared in less than seven hours. I haven’t heard anything to indicate that it has been shipped in a month. The customer support is awful, and it hasn’t even been shipped yet. When I called again for an update, the agents told me to wait without offering any updates or an apology. They were impolite and unhelpful. What a horrible experience it was!

It’s critical that we, as customers, feel valued and respected by the companies we do business with. Sadly, SD Bullion has fallen short of these demands. My recent orders were canceled without any explanation or communication from the firm, even though I have been a loyal client for a good amount of time and have gone through their additional verification process. It is unacceptable to see such a disregard for accountability and client loyalty. I suggest that anyone considering doing business with SD Bullion give it some thought.

I’ve worked with SD Bullion on both purchases and sales, and I heartily recommend the business. Their sale pricing was more competitive than those of their rivals, and I was the one who allowed the buyback process to drag out since my trust business gave me bad advice about the necessary documentation. Undoubtedly, I’ll keep doing business with SD Bullion.

It is necessary to shut down this business due to fraudulent activity! To pursue criminal charges, get in touch with the attorney general of your state! It is not appropriate to charge me $108.76 for a cancelation when there was no email confirmation. They said they would send me an email confirming my cancellation after I placed one transaction, but there was no verification number sent. This is ridiculous! This is disgusting criminal activity, particularly considering that the cancellation was due to the loss of a family member! Your behavior is repulsive!

It’s a horrible website. It annoys me because they now want a $500 minimum purchase. Their premiums are comparable to those of other sellers without a buy-in minimum. I suppose I’ll do business with someone else.

The first online bullion dealer I dealt with was SD Bullion, and they were quite easy to work with when it came to making purchases and getting information. I have experimented with various online dealers, but I always come back to SD Bullion since they have regular sales. Whenever I contact them, their customer care is kind and quick to respond. If someone asked me for a suggestion, I would recommend them.

My order did not show up. I advise using an alternative gold dealer. What the company promised over the phone did not match the response they gave. This business is utterly unreliable.

I paid for and made an order for certain silver goods to be transported to Germany. Because of customs complications, the shipping business is presently holding the products. A few weeks later, I received word from SDBullion that the shipment had been returned to them, and I would be responsible for paying over $300. I had two choices: ask them to resend the purchase, which would have cost me more than $360, or cancel it and lose more than $300.