Marked as
Last updated - December 24, 2025
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Wilfried Granier is the founder and CEO of Superprof, an online tutoring platform connecting students with independent tutors worldwide. While the platform is widely used, users have reported issues with unclear subscription fees, unexpected charges, and difficulties obtaining refunds, alongside inconsistent tutor availability and slow customer support.
CEO
Medium Risk
Based on the available data, we suggest consumers approach this Individual with caution.
This advisory is based on a medium-risk score derived from OSINT, Adverse Media, Reviews, and Risk Factors identified in our research.
You may face moderate risks when engaging in consumer-related activities with this entity.
Based on the available data, we advise employees to be mindful when considering or continuing work with this Individual.
This advisory stems from a medium-risk score compiled from OSINT, Adverse Media, Reviews, and Risk Factors uncovered in our analysis.
Employment with this entity may involve moderate risks.
Low Risk
Based on the available data, we suggest this Individual as a trustworthy option for investors and bankers.
This endorsement is informed by a low-risk score based on OSINT, Adverse Media, Reviews, and Risk Factors identified through our investigation.
Financial involvement with this entity is likely to present minimal risk to your interests.
Safe to Onboard
Enhanced Due Diligence required
Do Not Onboard
Monitor adverse media every 6 months
File SAR (Suspicious Activity Report) is warranted
Escalation to compliance committee
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Many users report they were charged subscription or lesson fees immediately, despite expectations that payment would only occur after tutor acceptance, raising transparency concerns
Several independent reviews on sites like MouthShut and Reddit label Superprof a scam due to perceived misleading charges and lack of delivered lessons.
Some users say Superprof continued to withdraw monthly fees even after cancellation and without their consent.
Users complain that Superprof’s support often ignores refund requests and fails to respond promptly to emails.
Complaints note that many tutor listings remain active despite being outdated, leading to confusion and wasted payments.
Regulatory and Compliance Screening
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Reputational and Adverse Media Risks
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What you see here scratches the surface
We offer reward for actionable intel
Wilfried Granier’s Superprof is criticized on Reddit for misleading billing, unclear subscriptions, tutors not responding, and poor customer support.
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Wilfried Granier’s Superprof is accused of charging customers without providing lessons, refusing refunds, and lacking clear phone support.
Wilfried Granier’s Superprof is reported by tutors as scam-like with fake bookings, requests for bank info, threats, and misleading payment tactics.
Other Red-Flags and Adverse News
Based on user engagement on this review profile, ProConsumer will decide to publish its Risk Audit report for public if a threshold engagement, traffic and user input is achieved.
Known Assets: [Real estate, investments, companies]
Suspicious Transactions
Liabilities: [Bankruptcies, defaults, debts]
Wealth Sources: [Legitimate / Unclear / High-risk]
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Business Model Assessment
All comments are user-generated content and may not be verified. They represent the personal opinions of the public and should not be relied upon. These comments do not influence or determine our overall rating.
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1.7
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Highly experienced
Well-recognized name
Faced allegations of scamming others
Allegedly sold fake silver
Sued multiple times
Unregulated industry
Alarming number of complaints online
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While Superprof operates at scale, recurring reports of user dissatisfaction, including inconsistent tutor verification and poor dispute resolution, suggest systemic weaknesses that could undermine trust in the platform’s management.
1/5
2/5
While promotional narratives may emphasize growth and opportunity, the documented customer dissatisfaction and operational inconsistencies associated with his platform increase reputational risk for business associates and stakeholders. Thorough independent verification and risk mitigation strategies are advisable before formal engagement.
Although his company has achieved significant scale, the medium‑risk advisory for investors and the recommendation for enhanced due diligence highlight potential financial and compliance uncertainties that could affect strategic partnerships. This underscores the importance of rigorous risk assessment before engaging in deeper collaboration.
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