Compare The Market

  • category
    Finance
  • Views
    123
  • Reviews
    24
SUBMIT CONSUMER COMPLAINT

24

USER COMPLAINTS

2.7/5

trust score

About Compare The Market



Compare the Market is a well-known platform that provides customers with a broad variety of services that are designed to assist them in reducing their financial expenditures and making well-informed choices about a variety of financial items. One of the key services it provides is assistance to customers in locating more affordable vehicle insurance prices. Users of Compare the Market can compare quotations from numerous insurers in a fast and easy manner, which enables them to discover the finest coverage at the most reasonable prices. Compare the Market is comprised of a broad network of insurance providers.

The platform plays a significant role in assisting customers in reducing the amount of money they spend on car insurance premiums, as shown by the fact that it claims that 99% of customers can discover lower prices via their service. The value that Compare the Market delivers to consumers who are looking for cheap insurance solutions is shown by this amazing number.

Compare the Market, on the other hand, is not limited to purchasing vehicle insurance. The portal also gives users access to a variety of other financial goods, such as credit cards, life insurance, and home insurance, amongst others. Compare the Market gives customers the ability to research and contrast different possibilities in these domains by using its relationships with top insurance companies and financial institutions. This allows customers to make well-informed selections that fit their requirements and budget.

More Information

  • Address United Kingdom

Compare The Market

  • category
    Finance
  • Views
    123
  • Reviews
    24

2.7

trust score

2.9

brand audit

2.29

user’s score

24

user reviews

2.7

trust score

2.9

brand audit

2.29

user’s score

24

user reviews

User score
2.29
Trust
experience
service
ethics
Pros
  • Good Deals
Cons
  • Bad Online Service
  • Wastage of time
  • Too Costly

24 Comments

Compare The Market has a consumer rating of 2.29 stars from 24 consumer complaints.
Submit your complaint
  1. trust
    4.5
    Experience
    4.5
    Service
    4.5
    ethics
    3.5

    It is easy to use and straightforward. It handles all the difficult work, sparing you from having to spend hours looking through offers to locate the best ones. Fantastic, great, and easy-to-use interface that will get you up and running fast and effectively while delivering the desired results.

  2. trust
    2
    Experience
    2
    Service
    2
    ethics
    2.5

    Navigating through the site is easy, and having multiple alternatives makes it one of the best search engines out there. Customers can select the firm and price that best suits their needs from the provided options.

  3. trust
    2.5
    Experience
    3.5
    Service
    3
    ethics
    2.5

    If the software runs smoothly, that’s excellent! This website is good. However, I frequently run across bugs that prevent me from checking an option when browsing the options or pressing the next button. I’ve figured out a way around that, but sometimes I have to start over. Already, it’s the dullest, most mind-numbing work.

  4. trust
    1
    Experience
    2
    Service
    1
    ethics
    1.5

    These guys have some of the worst customer service representatives. I regret spending my money with them. Avoid!

  5. trust
    0.5
    Experience
    1
    Service
    1
    ethics
    0.5

    After using Comparethemarket multiple times, I found the website to be speedy and easy to use. This time I had the same. I was able to enter my information because I required insurance for our brand-new car. The estimates that I received were reasonable, and I had no trouble or unpleasant experience getting my desired quote from insurance companies.

  6. trust
    4
    Experience
    4
    Service
    4.5
    ethics
    4

    It took little effort, and because of earlier quotations, I was able to get this year’s best deal from Compare the Market. This came about after my previous auto insurance policy was racked for almost PS500! I received a reminder email from Compare the Market along with quotes. They’ve made my life easier and were quite simple to utilize! Regards

  7. trust
    1.5
    Experience
    2
    Service
    1
    ethics
    2

    Changing insurance is simple; there are only a few questions and choices to consider. Hastings promptly lowered my cost after I informed them that I had chosen to discontinue my insurance because their prices were too high. Far too late was the call. I’d already moved on to you.

  8. trust
    1
    Experience
    2.5
    Service
    1.5
    ethics
    2

    Very easy to operate. It does every task on your behalf. My preferred method of contacting businesses is by phone, although this can be challenging because not all phone numbers are posted, and you’ll need a source for a quote that I was unable to locate. Ultimately, I had to make the call via the Internet.

  9. trust
    4.5
    Experience
    4.5
    Service
    4
    ethics
    5

    Fantastic analogy. The purchase of the product was simple and speedy. Since you can find rates in one location, I would advise relieving all of your worries. The business provided the affordable services I was looking for and was a pleasure to work with.

  10. trust
    3
    Experience
    3
    Service
    2.5
    ethics
    3

    Process-wise, it’s not too difficult, but when you select the insurance provider of your choice and get in touch with them, you’ll frequently find that their quote differs from what you get. Experience from recent times has verified this. It cost PS137.00, as you quoted. My account was reduced to PS97 when I uploaded it to the insurer’s website. I alerted the insurance company to my concerns, and they duly supplied PS147.00. Insurance is a potentially risky business, I know. Still, if the information provided remains unchanged, your insurance provider is required to honor the quote you were given.

  11. trust
    4
    Experience
    4.5
    Service
    4
    ethics
    4.5

    Easy to use. I tried Money Supermarket, but their dumb password was unintelligible. I then used Compare, and in a matter of minutes, I was able to obtain my insurance for the holidays. Excellent cover at an affordable cost. I’m going to start stocking through Compare today.

  12. trust
    4
    Experience
    4.5
    Service
    4.5
    ethics
    4.5

    An effective and fast way to gain axquotexability so you can evaluate and comprehend what you’re receiving for your premium. After that, you pay the appropriate sum for fair insurance coverage as opposed to paying a premium for a comparable strategy. Furling will scam you, though, because there are a lot of amazing offers—like movie tickets—that come with this mode of payment. The best price is assured to you.

  13. trust
    1
    Experience
    1.5
    Service
    0.5
    ethics
    1.5

    I assumed when I signed up for the travel insurance on your comparison website that it would cover me if the Foreign Office advised against traveling. It isn’t insured, so I have to cancel the insurance and wait for my money back.

  14. trust
    1.5
    Experience
    1
    Service
    2
    ethics
    1.5

    There are no DOCS, the insurance company is not present, and you need to know how you performed. awful Cash payout of one year without any documentation. Not a problem, the documents are meant for a second car, but I’m taking my car to France. To ask for an explanation when Aviva hasn’t gotten one makes me feel so repulsed. The documents haven’t been delivered by Aviva or Aviva yet. I’m still awaiting the delivery of the paperwork. Poor customer service, “not living up to your end of the contract.”

  15. trust
    4.5
    Experience
    4.5
    Service
    4.5
    ethics
    4

    I went to my go-to website, Comparethemarket, when I needed insurance. Easy to use, quick, and offers the extra advantage of website benefits.

  16. trust
    2
    Experience
    2
    Service
    2.5
    ethics
    2

    Given that the boxes can only hold 15 characters and the driver’s license has 16 numbers, it is impossible to add further information. I’m even told by the help screen that it’s my number’s sixteenth digit. Help online solely guides using Meerkat vouchers to watch movies. Without meerkat vouchers, you cannot progress.

  17. trust
    0.5
    Experience
    1
    Service
    1.5
    ethics
    2.5

    I recently had a bad and disappointing experience with Compare The Market. Following my policy purchase, I had problems with their after-sale support. I was shocked to learn that my bank account had been charged with the wrong amount, and even after several follow-up attempts, I have not received a response.

    I have emailed Compare The Market several times outlining the circumstances, but unfortunately, I have not received a response. I’ve been dissatisfied with the entire customer experience because of the lack of response and action.

  18. trust
    4.5
    Experience
    4.5
    Service
    4
    ethics
    4

    The medical condition portion took some time to complete, but other than that, it was easy. Being equipped with all the necessary information was a huge help! Of all the web pages I visited, the results were the easiest to understand and provided the greatest value.

  19. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    0.5

    My daughter’s travel insurance was booked, and I supplied the firm with the incorrect email. The insurance was found to be in my name as soon as I managed to get in touch with the supplier. My daughter had returned to Mallorca at the time it was finalized. Unimpressed…

  20. trust
    4
    Experience
    4
    Service
    4
    ethics
    4.5

    Car insurance comparison is now simpler. It consistently returns lower prices than what I’ve found while looking up the specific companies. The companies that are at the lower end of the price range are ones that I’m not sure I have or have heard of, but there are enough options to make the process straightforward.

  21. trust
    0.5
    Experience
    1
    Service
    0.5
    ethics
    1

    Trying to use the second quote, I tried to get travel insurance. I filled in all the necessary information, but my credit card wouldn’t work when it came time to make the payment. It worked on the second one, and I also canceled the first one. They refused to take the card and requested a barcode when I tried to use my Meerkat 2 for one number at the movie theater in September of last year. My friend gave me an embrace and insisted that I buy two tickets.

  22. trust
    4.5
    Experience
    4.5
    Service
    4
    ethics
    4

    Once again, while looking for insurance or anything else, my first pick is Compare the Market. It’s simple to use, you almost always find a good deal from reputable vendors, and the 2-for-1 movie and meal discounts are a pleasant extra. The TV commercials are superb as well. Analyzing the Markets is very advised. Service rating of five stars.

  23. trust
    2
    Experience
    1.5
    Service
    1.5
    ethics
    1

    It’s easy to utilize the website to compare estimates for my auto insurance. I would have bought insurance because the portions were quite good. But the passages disappeared, and the data I entered disappeared. Two emails that include my excerpts have been sent to me. But when I click them, my account is the one that opens. But the quotes aren’t present.

  24. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    1

    The webpage wasn’t functioning. I kept getting blocked out and told I entered the wrong postcode. It finally accepted it after five tries. I gave it another shot, but even though I had entered all the information, it was not working.

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