Kelly CPA

  • category
    CPA
  • Views
    129
  • Reviews
    13
SUBMIT CONSUMER COMPLAINT

13

USER COMPLAINTS

2.7/5

trust score

About Kelly CPA



Accounting business Kelly CPA offers a comprehensive range of services and is equipped to meet any difficulty that may arise. Because of their expertise and knowledge, you will be able to manage your company without any concerns whatsoever. Kelly Certified Public Accountants provides tax, accounting, and consulting services that are prompt, efficient, and hassle-free for creative professionals, innovators, and entrepreneurs. To fulfill their dream of delivering financial clarity to others, they want visionaries to be able to follow their passion without interference. In the process of doing so, they acknowledge and appreciate the entrepreneurial spirit that their clients possess.

More Information

  • Address 2333 Beatrice St, Dallas, TX 75208, United States

Kelly CPA

  • category
    CPA
  • Views
    129
  • Reviews
    13

2.7

trust score

2.4

brand audit

3.06

user’s score

13

user reviews

Kelly CPA

2.7

trust score

2.4

brand audit

3.06

user’s score

13

user reviews

User score
3.06
Trust
experience
service
ethics
Pros
  • Better Prices
Cons
  • Bad Experiences
  • Inefficient

13 Comments

Kelly CPA has a consumer rating of 3.06 stars from 13 consumer complaints.
Submit your complaint
  1. trust
    4.5
    Experience
    5
    Service
    4
    ethics
    4

    To give its clients the finest service possible, the Kelly CPA staff goes above and beyond. During the more than 30 years that I have worked with them, I have never had to worry about my taxes and accounting being handled precisely and meticulously.

    Since I am a business owner, I depend on Kelly CPA to file my taxes accurately and on schedule. They have never let me down.

  2. trust
    3.5
    Experience
    3.5
    Service
    4.5
    ethics
    4.5

    I was fortunate to receive guidance today from Ms. Kelly regarding how to handle my financial circumstances for the motorcycle club to which I belong. When she laid out my options, she did it with patience and understanding. Her turn came to look up specific documents online to acquire a sense of our situation and then provide recommendations that helped me find the best course of action to resolve it.

    I sent emails to perhaps twenty CPAs. Most of the companies I spoke to said they couldn’t help and that I should contact them again at a later time, but she was the one who phoned me back and offered assistance even though the day I contacted them was a tax deadline.

  3. trust
    4
    Experience
    3.5
    Service
    4.5
    ethics
    4

    Best business I’ve ever worked for! They always answer quickly and provide me with financial guidance. From the time I started working with Kelly CPA on my money, I’m positive things have been going in the correct direction.

  4. trust
    2
    Experience
    1
    Service
    2
    ethics
    1

    Their team members are extremely rude and disrespectful. I tried their services but their poor service quality drove me away.

  5. trust
    0.5
    Experience
    1
    Service
    1.5
    ethics
    0.5

    My only resource for writing this evaluation is time. I’m writing this to express my feelings about the company. Though tiny, our business is growing. Our goal was to find an entrepreneur-friendly Dallas accounting firm that understood our growing mindset. Helping us prepare our taxes and updating our books was what we needed.

    After meeting Kelly CPA CPA in person, we didn’t hear back for months and ignored emails. The intake form and our responses were lost by their office.

    Since the company deleted our data, I’ve contacted and emailed many times to check it in person. My demands for an in-person meeting were ignored, as with the last accountant. Several weeks before the filing date, we received a new accountant after the previous one ignored us when we contacted him.

    My billing issues are serious. I partially deserve it. Get the rate agreement in writing. The initial meeting was face-to-face, they say. We don’t know the written agreement’s date or execution.

    The engagement expense is not mentioned in the letter. Unlogical. Searching Google shows this company charges twice as much for tax returns. Know this before signing an engagement agreement.

    They did not prioritize aiding small businesses, as seen by their refusal to meet with bookkeepers to discuss best practices. Along with millennial-friendly offices, they’ve done well with marketing. But these facts comforted me.

  6. trust
    3.5
    Experience
    4.5
    Service
    4.5
    ethics
    3.5

    Marie and I spoke briefly over the phone. I’ve only been in the company for a few months, yet she already told me about several problems that needed to be resolved right away.

    They also never said I “had to” collaborate with them. Rather, they said that my company wasn’t large enough, therefore I should collaborate with another group—they saved me money! ​

  7. trust
    4.5
    Experience
    3.5
    Service
    4
    ethics
    4.5

    It’s a pleasure working with Kelly CPA! Regarding my personal and small business taxes, they performed an excellent job. To anyone who needs help with taxes, I would heartily suggest this company.

  8. trust
    3.5
    Experience
    4
    Service
    4.5
    ethics
    4.5

    Lisa, Marie, and the whole Kelly CPA team are excellent. As a customer, they are consistently eager to go above and beyond to assist me. Every team member is available at all times to help with any inquiries. Furthermore, their pricing is quite good!

  9. trust
    4
    Experience
    4.5
    Service
    4.5
    ethics
    3.5

    Kelly and I recently worked together, and I was impressed with how professional and well-mannered she was. The entire process was excellent, and I heartily endorse Kelly to anyone in need of their assistance.

  10. trust
    4.5
    Experience
    4
    Service
    4
    ethics
    3

    My first customer was this company. I thought I would give them a try because they were convenient to both my house and place of work.

    The proprietor and staff are amiable, yet they also possess extensive accounting knowledge. Their 14-week turnaround time on my basic tax return is my lone grievance.

    As an entrepreneur, I enjoy maintaining organization throughout my company. I’ll bring my books to HR Block next year.

    During the first two hours of January, I will pay Kelly CPA the same amount and get my refund.

    With this amount of time, I can organize my day. I appreciate how well-prepared your tax return looks, Kelly CPA. PS: I asked for a 14-week extension on my bill payment period.

  11. trust
    2.5
    Experience
    1.5
    Service
    2
    ethics
    2.5

    First-time client here. They were near my home and work, so I tried the firm! The owner and team are polite and competent in accounting.

    This company’s return took 14 weeks, which is my sole complaint. That’s three months and two weeks for my vital return.

    I enjoy keeping up with my business as the owner. If I send my books to HR Block next year, I’ll pay the same as Kelly CPA. Each month’s initial tax return will arrive within 2 hours.

    Would I have 14 weeks to pay my invoice? This time will help me arrange my workday. I appreciate Kelly CPA’s competent tax return. PS.

  12. trust
    3
    Experience
    2.5
    Service
    2.5
    ethics
    2

    Today, Ms. Kelly advised me on my motorcycling group finances. She explained my options with care. The lady searched online records to understand our problem and gave me tips to remedy the issue.

    I left messages with around 20 CPAs, and she was the only one who phoned me back and helped, even though the day I contacted was a tax deadline, so most of the companies said I should call them back later.

  13. trust
    4
    Experience
    4
    Service
    4.5
    ethics
    3

    Attorney in a single practice. Over 20 years, I’ve worked with numbers in many ways. As my practice grew, I looked for strategies to focus more on legal work and less on administrative and bookkeeping.

    A buddy introduced me to Marie Kelly, which was a turning point in my career. In addition to my personal and business taxes, they designed an intuitive bookkeeping system, online payroll, and time-management software.

    I found a top-notch accounting/bookkeeping/mentoring firm while looking for a CPA to assist me organize my QuickBooks. I’m saving 2–3 hours a day, which gives me time to practice law and make money.

    Kelly CPA bookkeeper Kelly Kyle comes to my workplace once a week for an hour pays my bills/reconciles my account, and simplifies my life! I recommend this service to perfectionists. Kelly CPA is highly recommended.

SUBMIT COMPLAINT AGAINST Kelly CPA

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