Luo CPA PLLC

  • category
    CPA
  • Views
    109
  • Reviews
    12
SUBMIT CONSUMER COMPLAINT

12

USER COMPLAINTS

2.7/5

trust score

About Luo CPA PLLC



As one of the most reputable companies in New York City that offers tax and accounting services, LUO CPA PLLC has earned an outstanding reputation.  Johan has not just a Certified Public Accountant certificate but also an Enrolled Agent credential from the Internal Revenue Service. He received his Master of Science in Accountancy degree from Brooklyn College. The American Institute of Certified Public Accountants (AICPA) and the New York State Society of Certified Public Accountants (NYSSCPA) have both bestowed upon him the honor of membership. Additionally, he is a Xero Certified Advisor and a QuickBooks Pro-advisor professional. Johan’s love for small companies led him to start LUO CPA PLLC. He understands the struggles faced by many small- and mid-sized company owners who may lack the resources of larger corporations to hire experts in all critical areas of their operations. Johan helps companies find and assess operational flaws and compliance concerns by using his auditing expertise and accounting knowledge. Johan offers competent guidance on cost-effective accounting practices and policies because of his experience with small company accounting. His wide knowledge in the field of taxation is further enhanced by his ability to assess and optimize his customers’ overall tax conditions. Johan now oversees a group of CPAs and accounting specialists who provide services to individuals and small companies in all 50 states of the United States from sites in Manhattan, New York, and Brooklyn, New York.

More Information

  • Address 224 W 35th St ste 505, New York, NY 10001, United States

Luo CPA PLLC

  • category
    CPA
  • Views
    109
  • Reviews
    12

2.7

trust score

2.6

brand audit

3.42

user’s score

12

user reviews

2.7

trust score

2.6

brand audit

3.42

user’s score

12

user reviews

User score
3.42
Trust
experience
service
ethics
Pros
  • Friendly staff
Cons
  • Unprofessional
  • Unresponsive
  • High costs

12 Comments

Luo CPA PLLC has a consumer rating of 3.42 stars from 12 consumer complaints.
Submit your complaint
  1. trust
    4
    Experience
    3.5
    Service
    3.5
    ethics
    3

    He was a very diligent and patient accountant. He told me about the tax I was not allowed to pay. Additionally, he ran a website that, following the service, he deleted and permitted clients to upload private financial records. This will stop the data breach and the exposure of private information.

  2. trust
    5
    Experience
    5
    Service
    5
    ethics
    5

    My experience with them was excellent. They are extremely helpful. 10/10

  3. trust
    4
    Experience
    3.5
    Service
    4
    ethics
    4

    My friend, who came highly recommended by several of her acquaintances, suggested that he file his taxes. He has a great deal of knowledge and experience in tax planning and assistance. I heartily endorse it! His work and skill to deliver the finest possible client experience have me thrilled.

  4. trust
    4
    Experience
    3.5
    Service
    3.5
    ethics
    3

    He was a very diligent and patient accountant. He told me about the tax I was not allowed to pay. Additionally, he ran a website that, following the service, he deleted and permitted clients to upload private financial records. This will stop the data breach and the exposure of private information.

  5. trust
    4
    Experience
    4
    Service
    4.5
    ethics
    4

    After reading the excellent internet evaluations of Luo CPA, I decided to schedule a meeting with Johan Luo. After looking over my QuickBooks and tax return from the previous year, he clarified the distinctions between my book return and tax return.

    It astounded me that neither my former accountant nor my bookkeeper had brought up the discrepancy or any other disparity. Johan’s statements weren’t just what I believed; this was only the second time I had heard anything like it.

    Johan offered me a list of questions to put to my former bookkeeper and accountant, as well as an indication of what kind of questions to ask them. And then, it was real! They place the blame on each other without accepting accountability, as Johan’s head-up states.

    At this point, I decided to trust Johan and employ his staff to take care of the accounting and tax filing for my business. Johan and his group have been true to their promise ever since, helping me with my monthly finances and any advice they have for tax planning.

    My business is progressing positively, and I am confident that Johan deserves recognition for this.

  6. trust
    3.5
    Experience
    4.5
    Service
    4
    ethics
    3.5

    Mao is really helpful and professional. I heartily endorse him to anyone in New York who needs a skilled accountant! He has been understanding during the whole process, and I am appreciative that he is our accountant.

  7. trust
    3.5
    Experience
    4
    Service
    3.5
    ethics
    3.5

    I had gone to Luo CPA LLC for my taxes for the second year in a row.

    The Luo CPA LLC team filed these complex personal taxes in a timely and accurate manner.

    Working with Johan and his staff is a great pleasure as they are true professionals.

    They go above and above to make sure I’ve covered everything.

    They are courteous and react to all questions quickly.

    I filed my taxes at a major national chain before I discovered this crew.

    I’ll keep its name to myself. Getting a response to a question from that chain was time-consuming and took hours.

    It is considerably easier and more fun using Luo CPA. For all of your tax requirements, they are a great option.

    They are fantastic and I will be using them in the future!

  8. trust
    3.5
    Experience
    4
    Service
    4
    ethics
    3

    Throughout the last four years of my returns, Johan and his team provided me with invaluable assistance. He helped me understand the issues, the reason for the audit, and what they could do to support me going ahead.

    It wasn’t until all of the three-year returns were amended and approved that I knew. Going through the audit was a complete nightmare, but Johan and his team were very helpful in guiding me through it. It is something I would recommend!

  9. trust
    3.5
    Experience
    4
    Service
    4
    ethics
    4.5

    My acquaintance recommended him for tax filing because several of her coworkers also thought highly of her. His skills and ability to deliver the finest possible client experience have me utterly delighted. He has experience in tax planning and advice and is quite competent. I heartily endorse it!

  10. trust
    4.5
    Experience
    3.5
    Service
    4
    ethics
    4.5

    Our tax situation is different for my spouse and me. After listening to our unique situation, Johan was patient. During the tax form filing process, he stayed in touch with us. He studied foreign tax treaties in great detail as well. We saved a good deal of money on taxes thanks to his expertise. His honesty, hard work, and efficiency are highly recommended. Soon, Johan and I shall collaborate. He has services that I heartily endorse.

  11. trust
    1
    Experience
    1.5
    Service
    0.5
    ethics
    0.5

    The IRS sent us a note stating that we had filed certain tax returns erroneously, that Johan had made some adjustments to our prior tax return, and that we were prepared to pay them a specific amount of money. The very identical scenario that Johan had described occurred a month or two after we visited Johan, following our receipt of an email from the IRS stating that we owed them more money than we had initially believed.

    Johan and I have communicated with him multiple times, but we have not heard back. I sent an inquiry to the Better Business Bureau. After making multiple tries, Johan eventually came back and informed me that my emails had been marked as spam. I just answered to the initial emails and thought this made perfect sense, so it was humorous.

    Johan claimed, but it was subsequently shown to be untrue, that we did not turn in any particular document. Johan attested to the fact that we did turn in the right document. Because of the guidance we received from LUO CPA, we were able to pay the government. Because LUO CPA was a scam, we ended up paying more than we had anticipated.

    It is strongly advised that you look for another source if you’re looking for trustworthy tax advice. Johan was a complete waste of money and resources.

  12. trust
    4
    Experience
    4
    Service
    3.5
    ethics
    3.5

    I required assistance in resolving tax-related matters. Johan was understanding during every conversation we had. He addressed all of my inquiries with patience and provided clear instructions.

    He stuck by me anytime there were new developments or changes to take into account during the entire procedure. I will be using his services soon, and I heartily recommend them.

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