Subway

  • category
    Restaurants & Bars
  • Views
    73
  • Reviews
    10
SUBMIT CONSUMER COMPLAINT

10

USER COMPLAINTS

2.9/5

trust score

About Subway



As a result of their belief that consuming fresh food enables one to think fresh, Subway brings this fresh viewpoint to all of our undertakings. One of their primary goals is to provide their clients with meals that are not only delicious but also nutritious and up to par. They are dedicated to bringing about positive change by providing their suppliers with self-sufficient means of sustenance and rewarding careers for the members of their team.

More Information

  • Founded in United Kingdom
  • Co-Founder Peter Buck
  • Co-Founder Fred DeLuca
  • President & CEO Suzanne Greco
  • Parent Company Roark Capital

Subway

  • category
    Restaurants & Bars
  • Views
    73
  • Reviews
    10

2.9

trust score

3.1

brand audit

0.4

user’s score

10

user reviews

2.9

trust score

3.1

brand audit

0.4

user’s score

10

user reviews

User score
0.4
Trust
experience
service
ethics
Pros
  • Multiple locations
Cons
  • Worst Management
  • Rude Staff
  • Terrible Customer Service
  • Misleading Ads

10 Comments

Subway has a consumer rating of 0.4 stars from 10 consumer complaints.
Submit your complaint
  1. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    0.5

    I had the most horrible experience, and I won’t advocate going through it again. I will also not be repeating the insulting and unclean service, the harsh and inconsiderate behavior, and the imprecise and up-priced pricing.

  2. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    0.5

    We frequently eat Subway food and like it. Not this time. The subway food we ordered online was disappointing. Most of our order was never cooked, and the meal was burnt, without toppings, and in little quantities. It looked like most of the filling was in the bag instead of the sandwich, and the sandwiches were cold all over. We had never been so disappointed in sandwiches for a group. I won’t order Subway soon.

  3. trust
    1
    Experience
    1
    Service
    1
    ethics
    1

    I placed an order via the app, and when my husband arrived to pick up our purchase, we discovered that they don’t sell wedges and that you shouldn’t place orders through the same app. The merchant told us we needed to use this app to get a refund, which I was unable to do, so he left without giving us our money back or wedges. I contacted Subway via Facebook, but I never got a reimbursement. Subway has thanked me for the “feedback,” but I still want my money back for a product we never received.

  4. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    0.5

    Omg. A joke. We tested two celebrity-endorsed new series. Though unsuccessful, they were imitations. The role beats sub-ingredients and hot dogs. They’ll likely fail. Paying huge commercial fees when they could be producing a profitable sub is a bad business concept.

  5. trust
    1
    Experience
    1
    Service
    1
    ethics
    1

    So pleased I switched off my top navigation app off the market! I bought a 50%-off April 1st Pass from April 1 to 28 but couldn’t use it for one footlong a day! I tried to buy food via the app for hours, went to three restaurants, and called customer care, but they couldn’t help. This was a cash strap, therefore I won’t buy or use Subway gift cards again! The terrible service and care I received were disappointing! This was unacceptable!!!!!!

  6. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    0.5

    Fast food’s largest rip-off is Subway. A real hero awaits at the deli. Their first offense is bogus advertising. You can request an advertised substitute. It’ll be “triple meat” and more expensive. Also, placing three cold cuts on a huge piece of bread and one “cheese” cut diagonally is not a good approach to being a hero.

  7. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    0.5

    Visited the Falmouth, Cornwall, subway. Meals could be had at only three tables. A table was occupied by employees who appeared to be working on laptops rather than eating or drinking, although they were Not available. Hoping they would notice we were there to have a seat, we sat for a few minutes observing the surroundings. No, though—I was incredibly stupid! Without having the opportunity to purchase any, we are unable to rate the food! We walked away.

  8. trust
    1
    Experience
    1
    Service
    1
    ethics
    1

    An enigma is the new subway footlong pass. Users can’t use the premium discount on this website, despite the absence of various unpublished constraints. Con artists demanded fifteen dollars and a month’s supply of food. I’m trying to locate a collective action and hoping to find one.

  9. trust
    0.5
    Experience
    0.5
    Service
    0.5
    ethics
    0.5

    The tomato was requested. One of my coworkers loved tomatoes, but eating them is forbidden. My sandwich had them. I couldn’t eat the dry comfort from a 6-inch sub brought by the doorway for $16.00. Worst experience yet. Other horrible incidents have happened there, but I won’t give you another chance. Everyone on social media will be warned.

  10. trust
    1
    Experience
    1
    Service
    1
    ethics
    1

    As I did this morning, you can obtain an incredibly thin Steak & Cheese roll from Subway in Hastings, the town center of Hastings, East Sussex. A thin steak layer packed with your choice of salad and barely covered in cheese… I smelled lettuce and onions instead of steak and cheese, so I guess they believed the roll was intended for my tortoise! I’m never going back there!

SUBMIT COMPLAINT AGAINST LEAR CAPITAL

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