Friendly Diamonds

  • category
    Jewelry Store
  • Views
    46
  • Reviews
    0

About Friendly Diamonds



Friendly Diamonds is the one-stop shop for diamond and jewelry requirements, dedicated to client satisfaction. Their website is user-friendly and accessible, making every contact smooth and customized to your needs. Their online platform’s straightforward architecture and user-friendly features make it easy to use. The platform makes it easy to browse their large assortment of magnificent jewelry or choose the right diamond for a particular occasion.

More Information

  • Address 20 W 47th St, Suite #716, New York, NY 10036

Friendly Diamonds

  • category
    Jewelry Store
  • Views
    46
  • Reviews
    0

2.9

trust score

2.8

brand audit

N/A

user’s score

0

user reviews

Medium risk
Founded2017 FounderAyushi Mehta HeadquartersNew York, NY LinkedIn company/friendly-diamonds/about/
Twitter@FriendlyDiam Facebook/FriendlyDiamonds/ Crunchbase/organization/friendly-diamonds YouTube/channel/UC_hnX3kPgKfOHrS9d8Kc9WQ
Contact Email [email protected] Related IndustryRetail Luxury Goods and Jewelry Risk Factor0.37 Brand AwarenessHigh
Misleading Promotional IssuesYes Received Negative Review Status?Yes Regulatory Action RiskMedium Securities Fraud RiskMedium
An overview on Friendly Diamonds
Friendly Diamonds creates timeless items focusing on sustainability, craftsmanship, and customer service. Their painstakingly crafted jewelry uses lab-grown diamonds for dazzling brightness and a clear conscience about the environmental effects. In addition to diamonds, they curate a consumer experience. Every step is carefully considered, from browsing their collections to choosing the ideal item for a particular occasion. Jewelry is a symbol of love, joy, and memory-making, and they're thrilled to be a part of their clients' special moments. The whole experience is part of their dedication to excellence. They strive to satisfy you at every turn to make your experience with their team genuinely memorable. Your joy inspires them to improve and surpass your expectations. Friendly Diamonds is more than a jewelry brand—it's a commitment to sustainability, great workmanship, and unmatched customer service that creates an experience as dazzling and lasting as its diamonds.
User score
N/A
Trust
experience
service
ethics
Pros
  • Wide selection
  • Certification
Cons
  • Quality issues
  • False product description
  • Poor customer service
  • Lack of transparency
  • Delayed delivery
2 RED FLAGS FOR Friendly Diamonds

Friendly Diamonds has a consumer rating of N/A stars from 0 consumer complaints and reviews indicating that most customers are NOT satisfied with their experience. Consumers unhappy with Friendly Diamonds most frequently mention bad support and high costs.

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critical intel on Friendly Diamonds

Most Inventory not available. I was called 2 times to tell me that…

According to this review, the client was not happy with Friendly Diamonds and said that they had been notified twice that the diamonds they had viewed online were not available. They experienced pressure to buy the company’s proposed alternative diamonds, which were either smaller or of worse quality. The client expressed dissatisfaction with Friendly Diamonds’ lack of clarity on the origin of the diamonds, citing ambiguity in the selection process. They expressed mistrust for the firm and indicated that they were uneasy speaking with the individual who called them. In the conclusion, the client said they would not think about using Friendly Diamonds’ products or websites ever again.

Posted DateJun 22, 2023 Date of Experience May 17, 2023 Rated 1-Starred SERP>10
Search VisibilityLow Brand Impact Medium Sentiment AnalysisNegative

Top 3 negative keyword association :

  • Lack of inventory availability
  • Pressure to purchase alternatives
  • Lack of transparency
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The reviewer had a bad experience with Friendly Diamonds after buying the platinum Joan Fashion Lab Diamond Pendant. Unboxing revealed scratches on the pendant and hook link, suggesting wear. The investigation found that the necklace chain was platinum, but the pendant and hook were silver-plated, causing scratching discoloration. The pendant’s little round diamond was also fake.

The consumer believed the vendor rejected their worries despite offering documentation, including two jeweler inspections. After two weeks of chat and email, the vendor denied wrongdoing and blamed the local jewelers’ testing equipment. The consumer was dissatisfied and doubted the seller’s honesty.

The necklace was a present for a significant occasion, thus the client was disappointed when it arrived over a month late. The consumer had to find alternatives without the necklace and return it for a refund.

Given these concerns, the client questioned Friendly Diamonds’ operations and advised other customers to be wary. They stressed the need to fully check products upon delivery and evaluate dangers.

Posted DateOct 31, 2023 Rated1 Star SERP>10 Search VisibilityLow
Brand ImpactMedium Sentiment AnalysisNegative Faced Allegation #1Misrepresentation of product Faced Allegation #2Quality Issues

Top 3 negative keyword association :

  • Lack of accountability
  • Delayed delivery
  • Frustration with resolution process

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Friendly Diamonds has a consumer rating of N/A stars from 0 consumer complaints.

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