Dennison v. Rosland Capital LLC

Mr. Dennison, an 82-year-old veteran Navy pilot, replied to Rosland Capital’s television advertisements in 2016 about precious metal investments. He was convinced to invest about $150,000 in gold and silver coins by Mr. Smith, a representative. Due to his lack of financial knowledge, Mr. Dennison signed an agreement without realizing it had a secret arbitration provision. He filed a lawsuit against Rosland Capital after learning the coins were worth a lot less than what he had paid. The deal was declared unjust by the court, notwithstanding their attempts to compel arbitration. The judge declared:

1. The arbitrator’s authority to determine fairness was not expressly granted by the arbitration provision.
2. The arrangement was unjust as it disproportionately benefited Rosland Capital: it made Mr. Dennison submit to arbitration but excluded Rosland Capital.
It capped damages and restricted Rosland Capital’s culpability.
It reduced the amount of time Mr. Dennison could file a claim.
3. Removing a single clause from the agreement wouldn’t address the injustice since it was so widespread.
Consequently, rather than making Mr. Dennison submit to arbitration, the court let him continue with his complaint.

Worst Rosland Capital Complaints

The customer was giving their money to Rosland Capital, and they were happy with their first transaction. They didn’t have a good experience trying to sell their stuff back, however. They thought the procedure was so disappointing that it almost seemed like a scam. Before releasing a cheque, Rosland Capital delayed the person’s money from the transaction for a lengthy thirty days. Regretfully, the person’s bank placed an extra 11-day hold on the money from this cheque and refused to swiftly release them. Because of this, even though the person desperately needed the money, they had to wait a whole thirty days for payment after returning the products, and then they had further problems since they thought the check they received was shaky.

The whole experience has been extremely…

The person expressed how upsetting the event was, especially for their dementia-stricken mother. According to their allegations, Rosland Capital used pushy sales techniques to persuade a susceptible adult to buy gold coins at exorbitant prices with little possibility of making a profit. They also chastised Rosland Capital for its unsatisfactory, obnoxious, and unhelpful customer support, tinged with conceit. Agreements reached with the corporation reportedly were unfulfilled even after three months of follow-up, despite attempts to find a solution. This resulted in an unresolved problem and continued irritation. All things considered, the person strongly recommended that people avoid Rosland Capital and said that they would like to give them a rating of zero stars.